Configuring your workstation

A tool is available to help you test your configuration.

Test my configuration

Test consultation

A test Procurement is available. It enables you to test a complete submittal process in order to get familiar with electronic submittal. Test consultation

General connection issues and network configuration

  • Internet access: high-speed Internet access is required to allow file transfer and easy navigation between the various parts of the application
  • Network: any IT equipment located at the user's end (proxy, reverse proxy, firewall, etc.) must be configured to:
    • Enable unrestricted HTTPS access to the application (the application's IP address must be whitelisted in each piece of equipment)
    • Allow to download files running in the browser environment (Javascript) and the workstation environment (Java Web Start ).

Configuring the workstation

  • Session cookie management: the application requires that the workstation allow to application server to place session cookies
  • Cryptographic function management: the application requires that the workstation allow cryptographic functions to be performed:
    • Authorised electronic certificate management
    • Required use of standard browser version provided by the original publisher."
      • Authorised electronic certificate management
      • Required use of standard browser version provided by the original publisher."

Supported operating systems and browsers

Workstations running the application must have one of the following operating systems, including all security updates published by the vendor:

  • MICROSOFT Windows 11, with all updates published by Microsoft
  • Apple macOS 14 (Sonoma) or later maintained by Apple, with all updates published by Apple
  • LINUX: Ubuntu distribution from version 22.04 LTS, including all updates published by the vendor

Workstations running the application must have one of the following browsers, in a version maintained by the publisher:

  • EDGE
  • Firefox 42 and +
  • Google Chrome 47 and +

Browsers must be used in a version supported by the publisher and kept up to date with current security patches.

Digital certificate format

User certificates must be accessible:

  • In the Windows Personal Certificate Store, for users running Windows operating systems (using Internet Explorer or Firefox)
  • As a password-protected P12 file in all other cases

Known problems or incompatibilities

In case of difficulty in using the public procurement space, it may be necessary to clear the caches of your browser and/or Java.

RAR files should only be decompressed using WinRar or 7Zip (using Winzip causes an anomaly).

Recommendations to companies

  • Before beginning to work on the site, test the configuration of your workstation using the menu "Preparing your submission\Test my workstation's configuration" and refer to the technical prerequisites if this is unsuccessful.
  • Do not hesitate to have your supplier check the installation of your electronic signature certificate.
  • To make it easier to sign and submit your files, copy them to a local hard drive and avoid selecting them from network drives, USB sticks or virtual drives.
  • Avoid special characters (eg: °, & , #) in the name of the files to be dropped.
  • To compress a file or folder, please use the default compression utility (for Windows right-click on the file or folder name (Send to\Compressed (zipped) folder)